Legal

Refund Policy

Last updated: January 2026

1. Quality Promise

We stand behind every product we sell. If you receive a damaged, defective or incorrect item, we will replace it or issue a full refund within 7 days of delivery.

2. Refund Eligibility

For reasons of hygiene and product safety, supplements can only be returned if they are unopened, sealed and in their original packaging. Claims must be raised within 7 days of delivery via unhuma.health@gmail.com.

3. How Refunds Are Processed

Once approved, refunds are processed to the original payment method within 5–7 business days. UPI, card and net banking refunds may take additional time depending on your bank.

4. Damaged or Incorrect Orders

If your order arrives damaged or does not match what you ordered, share photos and your order number with our support team and we will resolve it promptly at no cost to you.

5. Contact

To start a refund or replacement request, email unhuma.health@gmail.com with your order number and reason. Our team responds within one business day, Monday to Saturday.